● service policy
● service rule
● service promise
● service support

service policy

Enthusiasm—-The customer first, to treat them like family.
Initiative---one word from customer, the other things done by us.
Criterion---follows the rules, acts with honor.
Punctuality---so said, so done
Effective---pay attention to effect, the truth will realize it.
Win-Win---let the customers get money, the customers are willing to earn money.

service rule

Check:check the machine before delivery.
Teach:teach how to use before first use.
Contact:keep in touch with customer within 3 months after delivery.
Reply:reply customer in an hour since receive customers'call.
Write:ask customers to write their suggestion on service and products after service.
Do:don't do any things that harm customer and company in any condition.

service promise

Market needs and customer satisfaction is our eternal pursue.
● Help customer make proper construction plane
● Install and test the equipment in live.
● Training the operator freely.
● Inspect the equipment regularly.
● Visit the customers yearly.
● Rapid and initiative, response immediately.
● Offer the technical exchange opportunities at home and abroad.
● Special spare parts service providers, high quality and timely delivery.
● Timely service make customers have the latest technologies.

service support

• Tel：0516-87987877
• Repine Tel：0516-85755291
• Fax：0516-87987899
• All machines have their own service engineer. We will offer the engineer’s name and telephone number when delivery.